FAQs

Important General Information

What is the Green Homes Grant Voucher?

The Green Homes Grant Voucher Scheme was announced by Rishi Sunak, Chancellor of the Exchequer in July 2020. There is a budget of £2billion.

If you are a homeowner on income-based or disability benefits, you are eligible for a £10,000 grant to cover the full cost of ‘green’ home improvements – primarily insulation – designed to cut your energy bills and carbon emissions.

All other homeowners as well as landlords are eligible for a £5,000 grant to cover two-thirds of the costs of work.

How do you apply?

You can pre-register with HomeSun on website form or give us a call on 0207 887 2280.

What’s the hurry to apply?

If everyone applied for the £10,000 voucher, that’s only 200,000 homeowners that will be helped. But England has over 22 million households. So you want to be ahead of the queue.

How much can you save?

This is free money from the government – so you are literally saving £5,000 or £10,000 on these home improvements. If your home isn’t insulated, heat is seeping out through the walls and roof. With insulation you could be cutting your energy bill by a third, depending on the type of home you live in.

Which home improvements can you get?

You can apply for a Green Homes Grant to get one of the following primary measures:

  • Insulation: Solid wall, cavity wall, under-floor, loft, park home, or roof insulation
  • Ground or air source heat pump
  • Solar thermal panels

You can even get another one, but only if it’s from this list of secondary measures, and the bill for the work can’t be more than the bill for the primary measure+:

  • Windows: Double glazing, triple glazing, or secondary glazing (all of these only qualify if they’re replacing single glazing)
  • Energy efficient doors
  • Heat controls: Appliance thermostats, hot water tank thermostats, hot water tank insulation, smart heating controls, zone controls, delayed start thermostats, and thermostatic radiator valves
  • Draught proofing

+ The way this works: if you got a Green Home Grant of £300 for your cavity wall insulation costs, and you’d like to get double glazing which was costing £2,000, you’d qualify for another £300 subsidy.

What if you rent a property?

It’s the owner of the property that is entitled to a grant. The grants can benefit tenants – because insulation brings down your bills. Our Installers will need written permission from your landlord before going ahead with the work. Council or Housing Association tenants should contact their local Council or Housing Association directly.

HomeSun and You

What will HomeSun do?

You can pre-register for the Grant scheme with us. We’ll let you know which voucher you are eligible for (£5,000 or £10,000) and we’ll then organise any necessary survey and quote. Ultimately, we’ll also organise the work and your guarantee certificates.

The idea is to make this as easy as possible for you.

How do you select your installers?

We only work with installers who are TrustMark or MCS registered. Our selection process also demands high standards of Quality, Customer Care and Health & Safety.

Will you ever have to pay anything?

You will not have to pay anything if you qualify for a £10,000 grant. If you do not qualify and you’d still like to go ahead, you’ll be able to use your free £5,000 voucher toward the work and pay for the balance (with the £5,000 vouchers, government will cover two third of the cost of work and you cover one third). In the long run, everyone saves money because insulation cuts your energy bills.

Is there much mess?

Any mess from loft Insulation is contained within the loft. There may be some dust from drilling during cavity wall insulation but the installers will clean up after themselves. Fitting external wall insulation can produce some mess during installation but again, the installers will clear up afterwards.

Park Homes

What can you insulate?

Walls, underfloor and roof. The insulation traps the heat inside your home, preventing it from escaping through your walls, so your hearing bills are lower.

What other benefits do you get?

  • Stops draughts
  • Gives you a constant temperature – because you aren’t loosing heat through the walls
  • A cooler home in summer – traps cool air inside
  • Increased comfort – the constant temperature means you don’t have to keep fiddling with the thermostat
  • Removes chilly damp atmosphere that can build up in a colder Park Home
  • Helps to eradicate damp, mould and mildew
  • Gives you total weather protection
  • Improves sound resistance – reduces noise from outside and helps privacy because it will muffle your sounds too
  • Stabililises the structure of your home
  • Easy and low maintenance with a 25 year guarantee!
  • Looks fabulous

Cavity Wall Insulation

What is a cavity wall?

The external wall of a house is constructed of two masonry (brick or block) walls, with a cavity and held together by metal wall ties.

Are all houses suitable for cavity wall insulation?

No. There are many homes which have solid brick walls and they need different treatment. If the house is not of traditional construction, it is unlikely to be suitable. This would include a timber frame, for example, and stone.

How will I know if my house is suitable?

You can often tell by the brick pattern…

But don’t worry. We will send a surveyor to assess your property. This will involve a drilling a small hole and inserting a borescope (like an in-wall camera).

Will the drilling make a mess of my walls?

Our installers will fill any holes with mortar to match the existing finish as closely as possible.

Is there a guarantee?

Yes. Cavity & external wall insulation come with an independent 25 year guarantee provided by CIGA (the Cavity Insulation Guarantee Agency) or SWIGA (the Solid Wall Insulation Guarantee Agency).