Privacy Policy

The information published on the HomeSun Ltd website is provided as a service to users, to be used for informational purposes only.

While we have tried to provide accurate and timely information, there may be technical or factual inaccuracies and typographical errors, for which we apologise and we accept no liability for any inaccuracies or omissions on our website to the extent permitted by law. We reserve the right to make changes and corrections at any time, without notice.

HomeSun Ltd web site is an internet service published by HomeSun Ltd. Using the site, the user automatically accepts our Terms and Conditions. We may change and republish the Terms and Conditions from time to time. It is up to the user to regularly review these Terms and Conditions and note any changes. Continued use of the site after a change has been made indicates the user’s acceptance of those changes.

We may publish links to external independent websites. However, HomeSun Ltd cannot be held responsible for the content of those web sites. By linking to other websites does not indicate that HomeSun Ltd agrees with any claims, statements or opinions published by those sites. HomeSun Ltd shall not be responsible for an external site loading within the frameset of HomeSun Ltd website – if users encounter this they should contact HomeSun Ltd Head Office immediately with as much information as possible, including the pages they were viewing immediately prior to the event.

Any material found within the HomeSun web site, including text or images may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted without the express permission of HomeSun Ltd, whereupon, if approved, the appropriate licence may be granted.

In no event will HomeSun Ltd be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortuous action, arising out of or in connection with the use of the site. HomeSun Ltd does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials.

The names, images and logos identifying HomeSun Ltd, or third parties and their products and services are proprietary marks of HomeSun Ltd and/or third parties. Nothing contained herein shall be construed as conferring by implication or otherwise any licence or right under any trademark or patent of HomeSun Ltd or any other third party.

HomeSun Ltd has taken great care to present the products on our website as accurately as possible but the images you see will, of course, depend on the display and colour capabilities of your viewing equipment. Consequently, we cannot guarantee that the product images you see are a totally accurate representation of the actual merchandise.

Data Protection and Privacy

HomeSun is registered with the Information Commissioners Office for the storage of personal data and we are committed to protecting your privacy. This statement summarises what personal details we may collect from you and what we will do with them. Any changes we may make to our privacy policy in the future will be posted on this page.  We recommend that you regularly check the privacy policy to ensure compliance with them. 

We will only collect personal information that you choose to provide us with. So you may contact us with an enquiry; register on the Site; enter a competition; request us to provide you with further information; post information to a public area of the site or take advantage of a promotion. 

And where relevant you will be given the option to receive information from HomeSun by post, e-mail or telephone, about products, promotions or special offers which we believe may be of interest to you.

If you do not wish to be contacted for such purposes, please ensure that you inform us of your wishes in the appropriate manner, eg tick boxes on the website or verbally if by phone.

All of your personal Information will be treated as confidential and kept secure on a server in the UK and we will fully comply with all applicable UK data protection and consumer legislation. However we reserve the right to disclose this information in the circumstances set out below.

We may also collect, and our third party providers of advertisements may collect, non-personal ‘user information’, for example for those visiting the website, about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website. We may collect this information even if you do not enquire about our products. You should be aware that the website is being monitored and may capture information about your visit that will help us improve the quality of our service and cost-efficiency of our business.

Personal information held will only be used for the following purposes:

  • Processing your enquiry and for the quotation and installation of our products
  • For statistical or survey purposes to improve this website and its services to you
  • To serve website content and advertisements to you
  • To administer this website
  • With your direct consent, to notify you of products or special offers from HomeSun that may be of interest to you via phone, email or post as appropriate.
  • With your direct consent, to notify you of products or special offers from other carefully selected third parties that may be of interest to you. HomeSun requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK data protection and consumer legislation.

We will not release your personal information to any company outside HomeSun for mailing or marketing purposes without your direct consent.

If you would like to exercise the right to change your preferences about how we use your personal information or if you wish us to remove your personal details from our marketing database at any time, please email us by clicking .(JavaScript must be enabled to view this email address) with Unsubscribe in the subject heading or telephone us on 0844 824 0000, between 9.00am and 5.30pm weekdays.

Our site uses ‘first party’ and ‘third party’ cookies and pixels. Cookies are tiny text files stored on your computer when you visit certain web pages and assist us in presenting the right information to you and to remember you when you return to our site. Cookies cannot harm your computer and do not contain any personal or private information. If you do not wish to accept Cookies, please adjust the settings on your computer. For more information on cookies, please visit www.allaboutcookies.org

Our website may also contain links to other sites or recommended suppliers. We are not responsible for the privacy practices of these other sites. Our privacy policy applies only to information collected on this website.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information and/or user information, we are entitled do so.

If you have any questions regarding this policy or how your data is processed, please contact us at:
Customer Services, HomeSun Limited, 1 Olympic Way, Wembley, Middlesex, HA9 0NP.

0844 824 0000